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Disappearing Commerce: Residential and the Existential Threat to BIDs

With Karen Pengelly, Go Epsom BID Manager at the 2024 Place Management Conference

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When: Wednesday, 28th February 2024
Where: Euston, London
Cost: Tickets from as little as £99 (+VAT)
Booking Information: Available Here


What happens when commercial space has to make way for residential space? What is the impact on those organisations and local services whose funding is derived from business rates? This is exactly the challenge faced by Karen Pengelly, BID Manager for Go Epsom.
Both in her existing role and during her time at Royal Tunbridge Wells BID, the conversion of property from commercial to residential has come at the cost of BID levy, undermining business support. And with high residential property values and a downward pressure on commercial property values, there is a huge incentive for property owners to favour homes.


At the 2024 Place Management Conference, ‘We Need to Talk About Housing!’ we will discuss the implications of the loss of commercial in favour of residential on funding streams for BIDs and other forms of place management organisations. This will be part of the panel debate ‘Commercial x Housing: The Harsh Reality of Mixed Use Centres'. 

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About Karen Pengelly

Karen Pengelly manages Go Epsom, a medium sized BID in Surrey, currently in the first year of its second term.

She started her career in Town Centre Management in Richmond in 1998. She has worked in marketing and communications for brands including Samsung and Canon, and has stakeholder engagement, communications and tourism experience. She was Town Centre Manager and then BID Manager in Royal Tunbridge Wells and is now in her 4th year managing the BID in Epsom, Surrey.

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The 2024 Place Management Conference will explore the future of UK and Irish town and city centres in the context of more housing. We will ask crucial questions on how we get the right balance between the two, what this shift means for the provision for place management services and the impact on the funding models we rely on.

The 2024 Place Management Conference will explore the topic of high street homes in a level of detail not previously explored at ATCM. Tickets are on sale now. Book early to avoid disappointment. For those wanting to pay via invoice and not via credit card, contact Karen Shields at
Additional discounts are available for group bookings.

Book your place here

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