Closing Date 16 November 2018

Harborne Village BID Manager
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Harborne Village BID Manager

Support this Birmingham village in becoming a great place to shop, work and do business


Job title: Harborne Village BID Manager 

Responsible to: Harborne Village BID Board of Directors

Reporting to: Chair of the BID Board

Responsible for: Harborne Village BID staff team, consultants and contractors

Duration: Fixed term until 31st December 2022 (Probationary period of six months).

Hours of work: 37 hours per week, with regular flexible working required, to include evening, weekend and bank holiday working.

Salary: £35,000, with eligibility for a contributory pension following the probationary period. A relocation allowance will apply if necessary.

Location: Harborne village centre, Birmingham.

Deadline for Applications: 5pm on Friday 16th November 2018



Following a successful ballot in October 2017, a Business Improvement District is being set up in Harborne village, with the aim of making Harborne a great place to shop, work and do business by making it safer, more attractive and full of vibrancy. The BID is business-driven and brings together a wide range of organisations, from multiple retailers and independent shops to pubs, hotels and restaurants. The BID also involves partner organisations from the public sector.

The BID will deliver over £750,000 of funding to the area over the next five years, funded and led by businesses and managed by a dedicated BID Manager and the role will focus on delivering projects in the following four main project areas of 1. Safety and Security 2. Events & Marketing 3. Streetscape and 4. Business Support.


To apply for this post, please send your CV and a covering letter to by the deadline for applications, which is 5pm on Friday 16th November 2018. Interviews will take place on Wednesday 28th November 2018 and all applicants should be available on this date.

If you have any queries about this post, please email Further information about the BID is available from



To lead Harborne Village BID, under the strategic direction of the BID Board.

To ensure that BID levy payers are engaged in the BID and can see real value for money in being part of the BID. 

To implement successful project delivery in line with all areas of the BID business plan.

To take responsibility for shaping the strategic vision of the BID and ensuring that the BID continues to meet the needs of BID levy payers.

To provide line management to any BID staff and to oversee a positive, healthy and safe working environment in accordance with all appropriate legislation and regulations.

BID Governance & Company Administration 
To develop all policies and procedures, in agreement with the BID Board, to ensure the effective delivery of required processes including, but not limited to finance, legal, employment, procurement, health & safety and equal opportunities.

To lead on BID member engagement and be responsible for effective and transparent governance and administration of the BID Company.

To take a pro-active role in identifying potential new Board members in order to provide a readily available supply of competent professionals to replace Board members who step down.

Business & Finance 
To design and implement appropriate levels of performance measurement against the BID Business Plan.

To oversee contracts and agreements with suppliers for services provided to the BID.

To oversee all arrangements with Birmingham City Council regarding the BID, including the BID operating and baseline agreements as appropriate.

To be responsible for securing additional resources & funding, maximising the impact and investment in Harborne BID.

To manage an annual budget of approximately £150,000, ensuring it is appropriately spent.

To support the BID board in the production and submission of all appropriate company reports, accounts and returns.

Events & Marketing 
To organise and manage a variety of events aimed at raising the profile and customer experience in Harborne in accordance with the business plan.

To deliver a social media strategy aimed promoting BID businesses and increasing footfall, dwell time and spend in Harborne village.

To develop & deliver effective marketing and communications strategies.

To communicate with BID members, partners, external agencies and key stakeholders to ensure their ongoing support for the BID.

Key Relationships
To be the main point of contact for, and form positive working relationships with, all organisations and individuals that can assist the BID in achieving its business aims.

To include but not be limited to the following:

▪ BID Board members.
▪ BID businesses & organisations.
▪ Birmingham City Council.
▪ Greater Birmingham & Solihull Local Enterprise Partnership.
▪ Industry bodies.
▪ Press and Media.
▪ Property owners and agents.
▪ West Midland Combined Authority.
▪ West Midlands Police.

To act as a champion for the BID company and the BID members.

To undertake any other tasks commensurate with the role.


Essential Qualifications & Experience
▪ Educated to degree level or equivalent.
▪ Significant and successful experience of building positive relationships with a wide range of stakeholders and partners from across the public and private sectors.
▪ A demonstrable track record of successful project delivery.
▪ A good working knowledge of the factors that affect the economic vitality of a high street.
▪ Experience of events, marketing, safety, streetscene and business support projects.
▪ Experience of setting and overseeing budgets.

Desirable Qualifications & Experience 
▪ Previous experience of managing a BID.
▪ BID or Place Management qualification.
▪ Knowledge of Harborne and its business environment.
▪ Experience of company administration.

Essential Personal Attributes & Key Skills 
▪ Strong personal skills and a passionate approach to delivery and results.
▪ Pronounced leadership skills.
▪ People management skills.
▪ Very strong financial planning skills.
▪ Excellent communication, influencing, negotiating and networking skills.
▪ Ability to resolve problems and conflicts with positive outcomes.
▪ Resilience and tenacity required to drive change.
▪ Ability to deal with and build relationships with key stakeholders, including the press and media.
▪ Innovative and able to adopt creative approaches to obstacles and challenges.
▪ Ability to work flexibly to respond to the needs of multiple complex projects.
▪ Competence in the use of a range of business IT applications and social media.
▪ The ability to deliver agreed plans to very high standards.
▪ The entitlement to work in the United Kingdom without any additional approvals.