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BAKER STREET QUARTER PARTNERSHIP IS RECRUITING A HEAD OF OPERATIONS
Deadline for Applications: 25th February 2022
Job Title: Head of Operations
Salary: In the region of £45,000 commensurate with experience
Responsible to: Chief Executive
Direct Reports: Senior Operations Executive and external contractors
Holiday: 25 days Annual Leave entitlement
Hours: Full time; Office-based and office working hours with occasional evening events. Open to considering flexible/family friendly working hours
Are you looking for a varied and exciting opportunity, and the chance to work as part of a thriving and ambitious team? This role could be for you.
About the Role
As a key addition to the team reporting to the CEO, we are looking for a tenacious individual to lead on our service delivery - someone who can combine effective contract management knowledge, strong business acumen with an enjoyment of working with a range of stakeholders. This full-time opportunity will suit someone who is up for a challenge and who will relish the opportunity to make a difference.
About Baker Street Quarter Partnership
We are the Business Improvement District (BID) for the Baker Street area of Marylebone – well known as a desirable location and a key commercial district in London’s West End – as well as for a certain Mr Holmes. Our work is far reaching to ensure this vibrant area is a great place for the people working here, living here or visiting. We are funded and directed by the larger businesses and property owners in the area and are not for profit, with everything we do focused on the betterment of the area.
The safety and appearance of the area are core priorities in our work ensuring the Quarter provides a warm welcome to those working and living here as well as for visitors. This includes street management, security and resilience, air quality improvement and carbon reduction, greening and transformational capital projects. We also provide a strong coordinated voice for businesses in the area on policy, plans and other matters affecting the local environment. Our other programme areas include corporate responsibility, area promotion, B2B and B2C promotion and public and member events.
Our team is small but highly innovative and ambitious with a proven track record of making real improvements to the area for business and for all. You will be joining the Partnership at an exciting time as we work to extend our area of benefit.
We are looking for a talented, experienced individual who has proven and effective people skills, a proactive and progressive approach, experience of working with private and public sector organisations (including council and police) and strong contract and project management experience combined with first-hand knowledge of business operations and sound financial understanding. Crucially someone who can work strategically while also enjoying being hands on, is up for a challenge and wants to make a difference.
Person Specification
We are looking for a talented, experienced individual who has proven and effective people skills, a proactive and progressive approach, experience of working with private and public sector organisations (including council and police) and strong contract and project management experience combined with savvy business acumen and sound financial understanding.
Candidates should be able to demonstrate:
Previous experience of having worked in a Business Improvement District (BID) or similar partnership/membership or multi-agency organisations at a senior operational level.
A Degree in a related area of study, or equivalent experience to meet the requirements of the post
The required level of experience is likely to have been gained through a minimum five years’ experience
Strong and proven contract and project management experience, demonstrated through delivery of successful projects involving external contracted parties
Ability to build and maintain effective engagement relationships with a wide range of stakeholders and suppliers at all levels
Experience of working with local authorities, police, highways and transportation
A business mindset with sound understanding of financial plans and budgets
A proactive approach and ability to think creatively in finding solutions to identified problems
Applications by cover letter and CV to recruit@bakerstreetq.co.uk by February 25th 2022.
