ATCMOn-Line Orders : Help and Information

How to use

Payment options

Technical Notes

How To Use our online order system

Our shopping cart system is designed to be simple and intuitive to ensure you may order from us easily and conveniently. You do not need to pre-register to use our online order system.

Online Shopping
Browse our shopping pages to locate the items you wish to purchase. Some products may offer options (colour, size, etc) - select the specification that you prefer, then click the adjacent ADD TO BASKET button.

(1) Your Current Order
You will be immediately transferred to the CURRENT ORDERS page, which is the first of 3 stages to completion of your order. This page confirms the details of your order and any delivery charges that may apply. There are options to change quantities, remove items or go back to the shopping pages to add further items to your order. When you are ready to complete your order click the CHECKOUT NOW button on that page

(2) Customer Details
This is part 2 of the 3-stage order completion sequence. You simply need to complete the form on this page with your own name and address information. When this is done click the SELECT PAYMENT METHOD at the bottom of that page

(3) Order Summary and Payment Method
On the final page you will clearly see details of the items you are ordering and your own contact details that you have entered. You should check everything carefully to ensure correctness - there are options here to return to any part of the order process to change your order or your contact information. When you are satisfied that everything is correct you simply need to select your payment option from those available (see info below), then click the SEND ORDER NOW button.

Payment Options

We offer a choice of payment options.
Which ever method you choose, a comprehensive ORDER SUMMARY page is generated that you may immediately print for your records. You will also receive a duplicate of the ORDER SUMMARY sent to your email address.

Credit Card Payments using WORLDPAY real-time Secure Server

You will be immediately transferred to our credit card payment facility on the WORLDPAY secure server.
You will see the "secure environment" symbol (a small padlock) in the bottom right hand corner of the browser window to confirm that your information is securely encrypted.
You may then enter your Payment Card details as directed.
Your card details are encrypted on the WORLDPAY secure server using 128bit SSL technology - the most advanced available - and WORLDPAY will connect directly to your card issuer to confirm the transaction.
NO DETAILS OF YOUR CARD ARE SENT ANYWHERE IN ANY FORM OF EMAIL.
We are never informed of your card details, only whether the transaction has been approved or not.
Assuming payment card approval, a full confirmation will be displayed which you may print for your records and you will also automatically receive our ORDER SUMMARY email confirming the order.
Total Security
We have chosen this method of e-commerce because it is the most secure method available.

Send Cheque With Order
Selection of this option will immediately generate the ORDER SUMMARY page - simply print the page, attach your cheque to your order and send to our postal address

Please Note: We are only able to accept payment in POUNDS STERLING

Worldwide customers should contact their bank to obtain an INTERNATIONAL MONEY ORDER made out to the total order value in POUNDS STERLING.
Your order will be dispatched following clearance of your cheque/money order

Invoice
Selection of this option will immediately generate the ORDER SUMMARY page - we will send you an invoice detailing your order. We will despatch your order as soon as your payment is confirmed

Technical Notes

Our ordering system should operate perfectly on all recent browsers and most older ones.
To avoid potential problems you should ensure that cookies enabled

Some ISPs and email service providers use poor quality SPAM filtering and this may automatically treat your order confirmation email as spam, thus preventing it from reaching you. If you do not receive your order confirmation email this will certainly be the case - please contact us directly and we will confirm receipt of your order.